Deposits, Refunds, and Cancellations

WE WOULD LOVE TO HEAR FROM YOU!

Deposits

In order to secure your child's place in our summer camp, a $30.00 deposit is required. This deposit guarantees that your camper will have a spot reserved for the requested week of summer camp. To complete the enrollment process, we kindly request that you submit the deposit along with your application, health, and waiver forms.

We understand the importance of ensuring a smooth registration process for all campers, and to facilitate this, we ask that the remaining camp cost be settled two weeks prior to your designated camp week.

By adhering to these deposit and payment guidelines, you can rest assured that your child's place in the summer camp is secured, allowing them to embark on a memorable and enriching camp experience.

Should you have any questions or need further assistance with the enrollment process, please feel free to reach out to us. We are thrilled to welcome your child to our summer camp and look forward to creating lasting memories together!

Refund Policy

At our summer camp, we strive to ensure every camper has a fantastic experience. To facilitate this, we have a straightforward refund policy for your $30.00 deposit.

Upon your camper's arrival at the summer camp, the $30.00 deposit is fully refundable. However, as we don't handle cash at the camp, we provide an alternative benefit during their stay. Your camper will receive a $30.00 credit, which can be used to acquire any necessary items they may have forgotten to bring from home or use at the camp store.

We understand that sometimes items on the packing list are unintentionally overlooked, and we want to make sure your camper doesn't miss out on anything essential. Therefore, we offer a selection of commonly forgotten items that can be easily obtained at camp using the credit. The cost of these items will be deducted from the deposit, ensuring that your camper has everything they need during their stay.

Any remaining balances from the deposit can be reimbursed at the end of the camp season. It's worth noting that many of our generous families choose to leave their deposit as a donation to support the camp's mission.

Our primary goal is to create a memorable and enjoyable experience for all campers. If you have any questions or special requests regarding the refund policy, please don't hesitate to contact us. We look forward to welcoming your camper to an exciting summer adventure!

  1. Refund Eligibility: Refunds of any portion of the camp fees or deposits are only possible when written notice of cancellation and a request for refund is received two weeks before the start of your designated camp week.

  2. Medical or Emergency Circumstances: We understand that unexpected situations can arise, and in such cases, we may consider granting refunds after the cancellation and refund period. Refunds due to medical or emergency circumstances will be evaluated on a case-by-case basis.

  3. Providing Documentation: If you wish to request a refund based on medical or emergency circumstances, we kindly ask for a written notice of cancellation that includes a thorough explanation of the situation. This documentation must be provided before the beginning of the camp week for the refund request to be considered.

Our refund policy has been crafted to uphold fairness for all campers and their families, while also safeguarding the excellence of our camp programs. If your deposit was submitted within two weeks of your camp week, we will evaluate refund possibilities on a case-by-case basis due to the significant last-minute adjustments that were necessary. We appreciate your understanding and cooperation in adhering to these guidelines.

If you have any questions or need further clarification regarding our refund policy, please feel free to get in touch with us. We’re here to assist you in any way we can and look forward to providing an unforgettable camp experience for your camper.

Cancellation Policy

  • For installment plans or paid-in-full:

    • Cancellations received 14 days or more before the first day of camp will receive a full refund.

    • Cancellations received less than 14 days prior to the first day of the camp will forfeit any paid camp fees.

  • For summer camp deposit

    • Cancellations received 14 days or more before first day of camp will receive a full refund.

    • Cancellations received less than 14 days prior to the first day of camp will forfeit any paid deposit

  • All cancellation requests must be submitted in writing or via email to info@campnewjourney.org.

  • If a camp or program is not able to operate due to directives provided by local, state, or the federal government, you will receive a full refund for all camp fees paid, returned to the original form of payment.